GP running late again?
WE HAVE HAD A NUMBER OF COMPLAINTS ABOUT DOCTORS RUNNING LATE AND PATIENTS BEING KEPT WAITING FOR THEIR APPOINTMENTS.
THERE ARE SEVERAL REASONS FOR THIS.
PATIENTS BRING LISTS OF PROBLEMS
THIS IS PROBABLY THE MAIN REASON THE DOCTOR DOES NOT RUN TO TIME.
Please do not bring lists of ailments for the doctor to deal with in a single appointment.
The time allocated for your appointment is ten minutes, and this is usually only sufficient for the doctor to deal adequately with a single problem (although we will never cut a consultation short after 10 minutes as we do believe in giving your problem due consideration if it takes a little longer to deal with.)
If you feel you will need to spend more time with the doctor, or have a number of issues you wish to discuss, please talk to the receptionist when you book the appointment. If we have called you in for review please don't expect us be able to adequately deal with any other issues in that appointment.
PATIENTS ARRIVING LATE FOR THEIR APPOINTMENT STILL EXPECT TO BE SEEN
Please try to arrive on time for your appointment. If you are late every patient seen after you will probably be seen late.
Furthermore, although we will usually try to “slot you in” somewhere if you are late, you may have to wait until the end of the surgery. We cannot guarantee we will be able to see you at all.
OTHER FAMILY MEMBERS, FRIENDS ETC. WISH TO BE SEEN AT THE SAME TIME
One patient only per appointment, please.
These are rare but, due to the nature of our work, unpredictable, inevitable and unavoidable. We ask for your understanding and empathy when one arises.
HELP US TO HELP YOU
Please remember – if your doctor is running late, it is likely to be for a good reason.